Wie ist es möglich, dass dieser Service kostenlos ist?
Bought Premium features therefore enable benefits like more ram, more storage, unlimited slots and better connection. We are constantly working on cool features to add ?Missing a feature? Tell us! We appreciate your help!
Wieso muss ich meinen Factorio Benutzernamen und Token angeben?
Your Factorio name and token is used for the authentication on the official public server-list to publish your server on ingame multiplayer browser. It also indicates your administration rights to the server. (See wiki.factorio.com/Matchmaking_API)
If you lose the permissions we can restore that, just open a new ticket to contact us.
Wo kann ich mein Factorio Benutzernamen und Token finden?
Its located in the player-data.json file. On Windows, you can easy open that file with your editor with this command (Hit the Windows key + R):

The important line looks like this:
'service-username': 'YourFactorioName',
'service-token': 'YourServiceToken'

See questions of other users:
Wie kann ich eigene Mods/Savegames benutzen?
Upload the Mods from your own Computer: Select the mods to upload and hit ?pload?inside the detail page of the server.
Be aware: you can only add up to 10 mods at once. If you want to upload more, do another upload cycle. Restart your server and check the logs if any errors are occuring.

See questions of other users:
Wie kann ich die Factorio Server Version aktualisieren?
Stop the Server and go to its Detail Page, go to Settings and click on the Server version you like.
Please remind: New updates take a few hours to get activated. It? because we experienced issues with blindly trusting 3rd party software.
Der Server wird als 'online' angezeigt. Ich kann aber nicht connecten. Was kann ich tun?
There might be an Error. On the detail page is a LOG Tab which shows the current Logfile of your server. Most of the time, you can easily discover the Problem in that tab and probably fix it yourself. Read it carefully, a mod might be the issue or the savegame is broken or a higher version then the Server.

If you still cannot find the error create a Ticket, we can figure it out together.
Wie kann ich einen Gamemode/Szenario spielen?
Just generate a Savegame with your Factorio Client and upload it to the Server. Since there are so many possible configurations it's much easier to see the changes inside the game.
Kann man noch weitere Server registrieren?
You can easily remove your old server by deleting it, but if you want a second server you need to buy this as a premium feature.
Free Tier limits one Server per User.
Wie kann man Mods löschen?
Uploaded Mods are only supported in ZIP format.
If you face any problems, please write a Ticket.
Sind Premium Server leistungsstärker?
Yes. You can subscribe for 9.99$ or more. your server will be moved to one of our Premium Servers.

Please note: This needs manual interaction of the admins. You can write a Ticket, with payment details, to speed up this process
Was verursacht hohe Latenzen/Lags auf meinem Server?
Sadly, you bursted our limits for free Servers already ?that? amazing to see but lag free gaming is only on premium servers ensured. We apologize, but at the moment, there is nothing we can do about it. Our Servers are running at the very limit. Any donation helps to grow our free service.
Wie kann ich meinen Account löschen?
Go to the Account Page (upper right, right beside the language settings) and hit ?elete Account? All your data will be deleted ?including all previously bought premium features!
Gibt es weitere Features in Zukunft?
Our Team works daily on interesting features, like the new Discord Chatbot, to improve this Service for you. Currently I-Craft plans to work with Factorio Streamers to deliver some sweet content on the website to you.
Wie kann ich euch unterstützen?
You can help us in different ways. The most simple one is spread out the word what we do here. If you are a Streamer/YouTuber or Blogger. Some credits in a comment helps our Motivation. Donate as much as you like, one time or on a regular basis. Donations are only used to pay server rents or develop new features faster. Monthly donations help us to plan stuff in the future like Training, Licences, fees and Personal costs.